Chartbrew Status - Incident history

Cloudflare proxy issues

2025-11-18T14:16:01.620+00:00

Type: Incident

Duration: 31 minutes

Affected Components: Web App

Nov 18, 14:16:01 GMT+0
Identified - There are upstream issues with our proxy provider and we have to wait for a fix on their side before our app can go back online. Apologies for the inconvenience!.

Nov 18, 14:46:58 GMT+0
Resolved - This incident has been resolved..

Switch outage

2025-05-14T11:31:19.084+00:00

Type: Incident

Duration: 28 minutes

Affected Components: Web App, API, Background workers

May 14, 11:59:31 GMT+0
Resolved - This incident has been resolved..

May 14, 11:31:19 GMT+0
Identified - Our server provider has experienced a major outage and currently working on getting the server up and running. We hope this will be resolved soon. Many apologies for the inconvenience! .

Syncing and login issues

2023-12-14T02:54:23.866+00:00

Type: Incident

Affected Components: Web App, API

Dec 14, 02:54:23 GMT+0
Resolved - We experienced issues overnight with the server and some of our users were logged out of their session without being able to log in. This has now been resolved, so if you encountered this in the past few hours, feel free to log back in now ✌️.

API Experiencing issues

2023-09-16T18:50:13.931+00:00

Type: Incident

Duration: 4 hours and 1 minute

Affected Components: API

Sep 16, 18:50:13 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

Sep 16, 18:54:13 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

API Experiencing issues

2023-09-16T18:10:14.221+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Sep 16, 18:10:14 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

Sep 16, 18:14:14 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

API Experiencing issues

2023-09-16T03:00:13.989+00:00

Type: Incident

Duration: 4 hours and 1 minute

Affected Components: API

Sep 16, 03:04:14 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Sep 16, 03:00:14 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-09-10T20:50:14.400+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Sep 10, 20:50:14 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

Sep 10, 20:54:13 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

API Experiencing issues

2023-09-09T20:05:14.101+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Sep 9, 20:05:14 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

Sep 9, 20:09:13 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

API Experiencing issues

2023-09-06T02:00:14.165+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Sep 6, 02:04:13 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Sep 6, 02:00:14 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-09-04T22:55:14.110+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Sep 4, 22:55:14 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

Sep 4, 22:59:13 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

API Experiencing issues

2023-09-04T06:40:13.912+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Sep 4, 06:40:13 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

Sep 4, 06:44:13 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

API Experiencing issues

2023-09-01T17:40:14.486+00:00

Type: Incident

Duration: 4 hours and 30 minutes

Affected Components: API

Sep 1, 17:44:43 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Sep 1, 17:40:14 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-09-01T00:50:14.245+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Sep 1, 00:54:13 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Sep 1, 00:50:14 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-09-01T00:35:14.128+00:00

Type: Incident

Duration: 4 hours and 30 minutes

Affected Components: API

Sep 1, 00:39:44 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Sep 1, 00:35:14 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-08-31T00:39:26.001+00:00

Type: Incident

Duration: 4 hours and 30 minutes

Affected Components: API

Aug 31, 00:43:55 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Aug 31, 00:39:26 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-08-29T23:04:26.179+00:00

Type: Incident

Duration: 9 hours

Affected Components: API

Aug 29, 23:13:25 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Aug 29, 23:04:26 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-08-29T02:09:26.169+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Aug 29, 02:09:26 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

Aug 29, 02:13:25 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

API Experiencing issues

2023-08-29T01:59:25.927+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Aug 29, 02:03:25 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Aug 29, 01:59:25 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-08-28T02:54:25.889+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Aug 28, 02:58:25 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Aug 28, 02:54:25 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-08-27T09:49:25.776+00:00

Type: Incident

Duration: 4 hours and 1 minute

Affected Components: API

Aug 27, 09:53:25 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Aug 27, 09:49:25 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-08-26T22:44:25.960+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Aug 26, 22:48:25 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Aug 26, 22:44:25 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-08-26T13:44:26.214+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Aug 26, 13:48:25 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Aug 26, 13:44:26 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-08-26T01:19:26.066+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Aug 26, 01:23:25 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Aug 26, 01:19:26 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-08-24T02:44:26.356+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Aug 24, 02:48:26 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Aug 24, 02:44:26 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

API Experiencing issues

2023-08-22T20:49:26.739+00:00

Type: Incident

Duration: 4 hours

Affected Components: API

Aug 22, 20:53:26 GMT+0
Resolved - We just resolved the issue with our API. Thank you for your patience!.

Aug 22, 20:49:26 GMT+0
Investigating - Our API seems to be having a few issues. We are currently investigating this incident. We appreciate your patience with this one!.

Server migration to increase overall performance

2022-10-30T00:30:00.000+00:00

Type: Maintenance

Duration: 49 minutes

Affected Components: Web App, API

Oct 30, 00:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 30, 00:30:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Oct 30, 00:30:00 GMT+0
Completed - Maintenance has completed successfully.

Oct 30, 00:48:44 GMT+0
Completed - Maintenance has completed successfully..

Performance tuning throughout the day

2021-05-03T07:28:00.000+00:00

Type: Maintenance

Duration: 4 hours and 42 minutes

Affected Components: API

May 3, 09:50:05 GMT+0
Identified - Identified and fixed optimization issues. Running some more tests now and will end the maintenance soon 👌.

May 3, 12:10:08 GMT+0
Completed - The maintenance has been completed successfully. The chart configuration algorithm has been improved considerably. Timeseries charts are now generated 10x faster. .

May 3, 07:28:00 GMT+0
Identified - Chartbrew's API will be under maintenance for a few hours to increase its performance. The API will be up, but it might go down in short bursts throughout the day..

Upgrading the system to v1.0.0 - Full release

2020-11-22T02:00:00.000+00:00

Type: Maintenance

Affected Components: API, Web App

Nov 22, 02:00:00 GMT+0
Identified - In preparation for the full Chartbrew release on the 23rd of November, the entire system will be under maintenance for most of Sunday 22nd. .

Nov 22, 02:00:00 GMT+0
Completed - Maintenance has completed successfully..

Nov 22, 02:00:00 GMT+0
Identified - Maintenance is now in progress..

Upgrading the system to 1.0.0-beta.9

2020-07-07T02:00:00.000+00:00

Type: Maintenance

Duration: 54 minutes

Affected Components: Web App, API

Jul 7, 02:39:29 GMT+0
Identified - Services are up. Now running some tests to make sure everything is in order ⚙.

Jul 7, 02:53:48 GMT+0
Completed - All done 👌.

Jul 7, 02:26:13 GMT+0
Identified - Maintenance is now in progress..

Jul 7, 02:00:00 GMT+0
Identified - There might be a few short downtimes due to the database migration..